PRIVACY
POLICY

This privacy policy explains how Renaissance Eyewear (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase on renaissanceeyewear.fr (the "Site") or otherwise communicate with us about the Site (together, the "Services"). For the purposes of this privacy policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor or another person whose information we have collected in accordance with this privacy policy.

Please read this privacy policy carefully.

Changes to this privacy policy

We may update this privacy policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, to provide or improve the Services, to comply with any applicable legal obligation, to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

Personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to, describes or can be associated with you.

Information we collect directly from you

Information you submit to us directly through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer service information including the information you choose to include in your communications with us.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify (catalog), Netlify (hosting) and Stripe (payment).
• Our payment processors, who collect payment information to process your payment in order to fulfill your orders.

How we use your personal information

Providing Products and Services

We use your personal information to provide the Services to you, to perform the contract we have with you, including to process your payments, fulfill your orders, send you notifications about your account, your purchases, returns, exchanges or other transactions.

Marketing and advertising

We may use your personal information for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by email, SMS or postal mail, and to show you ads for products or services.

Security and fraud prevention

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

Cookies

Like many websites, we use cookies on our Site: audience measurement after your consent, and cookies set by our providers, in particular Stripe to secure payment. Details of the payment cookies are available in Stripe's cookie policy.

Most browsers accept cookies automatically by default, but you can choose to set your browser to remove or reject cookies using your browser controls.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties, including:

• Vendors or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analysis, customer service).
• Business and marketing partners to provide services to you and to advertise to you.
• When you ask us to disclose, or otherwise consent to our disclosing, certain information to third parties.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security". In addition, any information you send us may not be secure while in transit.

Your rights

Depending on where you live, you may have the following rights:

• Right to access/know: You can request access to the personal information we hold about you.
• Right to delete: You can request that we delete the personal information we hold about you.
• Right to correct: You can request that we correct the personal information we hold about you.
• Right to portability: You can receive a copy of the personal information we hold about you.
• Managing communication preferences: We may send you promotional emails that you can opt out of at any time.

International users

Please note that we may transfer, store and process your personal information outside the country in which you live.

Contact

If you have questions about our privacy practices or this privacy policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: contact@renaissanceeyewear.com
Address: 4 RUE DES METIERS, HETTANGE GRANDE, 57330, France